Shop Policy
Shipping
Shipping is free within the contiguous U.S. Orders placed Monday through Friday (excluding holidays) will be processed and shipped within 2-5 days once payment authorization and verification have been obtained. Orders placed on Saturdays and Sundays will be processed the following business day. Customers will receive a confirmation email with tracking information when the order has shipped. All orders are shipped via USPS. The following shipping methods are in effect during this time: Ground will arrive in 3-7 business days.
Returns
Please unpack and inspect your order immediately. Any and all claims must be reported within 5 business days of delivery. All returned packages must include the securely packaged merchandise, the original invoice, and a request for refund or exchange for a similarly priced selection. Please allow up to 15 business days for your exchange or return to be processed. Business days are Monday-Friday except for federal holidays. Return processing begins after your package is delivered to Sherilyn Designs. For any inquiries concerning returns or exchanges, please contact Sherilyn Designs via email at sherideibert@gmail.com. All sales are final on sale merchandise. Sale items are not eligible for return or exchange.
Warranty
Sherilyn Designs endeavors to provide high quality products. They are made with loving care and attention to detail. Goods are warranted to meet their specification and will be free from defects in materials and workmanship at the time of delivery. Please note that natural gemstones include imperfections, variations in color, size and shape.
Terms and Conditions
An agreement for Sherilyn Designs to sell goods is made when we accept your order. The description of goods, price and applicable tax are agreed on between purchaser and seller when order is placed. Placement of an order is a binding agreement. Once placed, all orders are considered final and may not be changed or cancelled.
By purchasing goods from Sherilyn Designs you are entering into a legally binding agreement on the following terms. Please read and understand these terms as they affect your rights and liabilities. This website is owned and operated by Sherilyn Deibert. These Terms set forth the terms and conditions under which you may use our website and products offered. This website offers visitors jewelry. By accessing or using the website, you approve that you have read, understood, and agree to be bound by these Terms.
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We reserve the right to change our prices for products displayed at any time, and to correct pricing errors that may inadvertently occur. Additional information about pricing and sales tax is available on the payments page. We will pay for shipment of repaired or replaced products to customer and customer will be responsible for return shipment of the product to us.
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The Product and all materials therein or transferred thereby, including, without limitation, software, images, text, graphics, logos, trademarks, copyrights, photographs, videos and all Intellectual Property Rights related thereto, are the exclusive property of Sherilyn Deibert. Except as explicitly provided herein, nothing in these Terms shall be deemed to create a license in or under any such Intellectual Property Rights, and you agree not to sell, license, rent, modify, distribute, copy, reproduce, transmit, publicly display, publicly perform, publish, adapt, edit or create derivative works thereof. You agree to indemnify and hold Sherilyn Deibert harmless from any demands, loss, liability, claims or expenses (including attorneys’ fees), made against her by any third party due to, or arising out of, or in connection with your use of the website or any of the products offered on the website.
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To the maximum extent permitted by applicable law, Sherilyn Deibert assumes no liability or responsibility for any (i) errors, mistakes, or inaccuracies of content; (ii) personal injury or property damage, of any nature whatsoever, resulting from your access to or use of our products; and (iii) any unauthorized access to or use of our secure servers and/or any and all personal information stored therein. This website and business activities are acting under the laws and regulations of the State of Texas. Disputes between the website owner and any customer or user will be resolved through arbitration procedures as the sole dispute resolution mechanism.
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We reserve the right to modify these terms from time to time at our sole discretion. Therefore, you should review this page periodically. Your continued use of the Website or our service after any such change constitutes your acceptance of the new Terms. If you do not agree to any of these terms or any future version of the Terms, do not use or access (or continue to access) the website. Effective date of these Terms is January 1, 2024.
Privacy and
Disclaimer
We receive, collect and store any information you enter on Sherilyn Designs website or provide us in any other way. We use personal information collected to create a better shopping experience for each consumer and to comply with any applicable laws and regulations. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile. When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only. Sherilyn Designs will never sell or misuse your personal information. If you are under the age of eighteen (18), you should use this website only with the involvement of a parent or guardian.
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Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers. If you don’t want us to process your data anymore, please contact us at sherideibert@gmail.com. We reserve the right to modify this privacy policy at any time, so please review it frequently.